The REACH Air Medical Services Clinical Base Manager/Program Manager is a dual functioning position, designed to provide streamlined and efficient Clinical and Service Delivery oversight in regions with specific geographic constraints or specialized customer markets. This cross-functional role provides leadership, support and resources to Clinical Personnel, as well as direct Service Delivery oversight for all its assigned bases within REACH Medical Holdings.
This position creates a positive, productive environment, removing barriers to efficient service delivery and customer centric support. Additionally this role promotes, evaluates, manages and grows Clinical staff expertise for superior patient treatment, ensuring that all professional duties and actions align with doing what is right for the patient at all times.
Under the general guidance and direction of Regional Director of Service Delivery and Regional Director of Clinical Operations, the Clinical Base Manager/Program Director will be responsible for the holistic management of Service Delivery, Clinical Operations and staff Management within their particular region.
Through Clinical leadership and team support and this position ensures the availability of necessary clinical resources so our Med Crews can focus on customer oriented, high-quality patient care. This role also synchronizes service delivery activities to ensure consistently high levels of customer and crew engagement and continuous systems and service delivery improvements.
Areas of oversight include:
Value Based Competencies:
Working Conditions and Physical Environment
Work Schedule: This position is an exempt, salary position and hours and shifts may vary based on operational need.
Global Medical Response and its family of companies are an Equal Opportunity Employer including Veterans and Disabled
PLEASE NOTE: COVID-19 vaccination is NOT a condition of employment, or for consideration for employment with the GMR Family of Companies. However, upon acceptance of offer and joining the GMR family, you will be required to submit your COVID-19 vaccination status of either vaccinated or not vaccinated.