The position requires a mature individual whose primary focus is always safety, while at the same time providing the highest degree of customer service. The Line Service employee must be able to work without constant supervision and have an assertive, self-starting attitude. The position affords the employee an opportunity to work around aircraft and learn a great deal about aviation. The company encourages Line Service employees to become involved in flying and will assist committed employees in achieving their aviation goals.
Essential Duties and Responsibilities:
Aircraft cleaning and detailing
Air ambulance preparation and communication
Assistance in loading air ambulance patients
Ground movement of aircraft in/out of hangers and tie-downs
Cleaning of office, bathrooms, hangar, etc.
Cleaning of Hertz rental cars
Basic computer operation
Launching and Returning Flights
Strong positive customer service with the public involving: Telephone calls, Walk-in customers, Hertz rental car customers, Aircraft customer/passengers, Flight students, Charter customers
Job Requirements and Qualifications:
High School diploma or equivalent
Ability to understand and follow written and verbal instructions.
Versatility, flexibility, and a willingness to work within an environment of changing priorities.
Ability to manage priorities and workflow.
Ability to help customers and handle problems that arise.
Value Based Competencies:
Customer / Patient Focused:
Responds to the needs of those served and demonstrates concern for meeting those needs.
Tailors each interaction to the specific needs of the person and/or situation
Responds quickly and effectively to problems that arise while providing service.
Demonstrates open, honest and respectful communication
Provides timely, constructive feedback that contributes to others' development (each member must demonstrate a commitment to help each other succeed).
Thinks broadly when seeking new ways to improve performance, processes and services
Seeks out and utilizes best practices
Takes responsibility for individual and team actions, decisions and results
Measures progress against agreed upon plans and stated goals
While performing the duties of this job, the employee is frequently required to do the following:
Must be acceptable in accordance with the FAA drug and alcohol testing program
Utilize visual acuity to read technical information, use hands to finger, handle, feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.
Perform activities requiring a moderate amount of standing, sitting, and walking.
Capable of lifting 50lbs.
Entails exposure to indoor and outdoor weather conditions, may be exposed to loud aircraft noise, fumes, gasses, odors, dust particles and mechanical/electrical and chemical hazards.
Global Medical Response and its family of companies are an Equal Opportunity Employer including Veterans and Disabled
PLEASE NOTE: COVID-19 vaccination is NOT a condition of employment, or for consideration for employment with the GMR Family of Companies. However, upon acceptance of offer and joining the GMR family, you will be required to submit your COVID-19 vaccination status of either vaccinated or not vaccinated.